Summary

Over the last 20 years, AvAir has a become a global leader in the aviation aftermarket, servicing 3100 customers in 127 countries. We are looking for a Customer Support specialist to join our Defense Aerospace team. As Customer Support, you will offer support to the Defense Team to maintain and ensure excellence in sales and customer service.

Supervisory Responsibility

Director of Business Development – Defense Division

Location

• Chandler, AZ

Responsibilities

• Accurately enter all vendor quote, customer quote, sales order and purchase order data into ERP system and other methods/applications as instructed
• Researches and obtains accurate pricing information from marketplaces for various aircraft parts
• Promptly responds to customer requests and order inquiries
• Coordinates with the warehouse department to obtain records and images of inventory for customer requests
• Coordinates with shipping team to determine the most appropriate logistical solution to transport parts
• Collaborates with appropriate departments to ensure the full order cycle is completed accurately for all orders (processing orders to shipment)
• Follows up with the customer to provide tracking and order information
• Ability to communicate clearly with team members
• Completes assignments promptly

Qualifications

• High school diploma or equivalent required
• 1-2 years data entry experience preferred
• 1-2 years customer service experience preferred
• Maintains a professional demeanor
• Demonstrates efficient time management skills
• Strong oral, written, and interpersonal communication skills
• Ability to learn quickly and follow established procedures
• Thrive in a fast-paced environment
• Strong organizational skills, attention to detail and the ability to multitask required
• Strong interpersonal skills
• Proficient in Microsoft programs including Excel and Outlook

Benefits

• Medical (PPO+HSA available)
• Vision
• Dental
• Life Insurance
• Matching 401k plan
• Corporate Wellness

Benefits

• Outdoor Patio
• Fitness Center
• Team events
• Sales contests
• Employee appreciation days

Starting at $17/hr

Summary

This position receives, stores and distributes material, tools, equipment and products within the warehouse, ensuring accuracy and timeliness of all job functions.

Location

• Chandler, Arizona

Responsibilities

• Assist shipping and receiving unloading trucks and checking in merchandise
• Read customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped
• Move materials and items from receiving or storage areas to shipping or to other designated areas
• Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, color or product code
• Ensure warehouse is accessible and safe for salespeople and customer traffic
• Mark materials with identifying information using appropriate method
• Assist in counting of physical inventory
• May be assigned facilities maintenance duties as needed
• Prepare parcels for mailing
• Sweep, dust and mop. Organize warehouse and work area for orderliness at all times
• Wear the proper safety equipment

Competencies

• Communication Proficiency
• Organizational Skills
• Mathematical Skills
• Technical Capacity
• Thoroughness
• Time Management

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position. Days of work are Monday through Friday with occasional weekend shifts.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• Medical (PPO+HSA available)
• Vision
• Dental
• Life Insurance
• Matching 401k plan
• Corporate Wellness

Employee Perks

• Outdoor Patio
• Fitness Center

Summary

This position receives, stores and distributes material, tools, equipment and products within the warehouse, ensuring accuracy and timeliness of all job functions.

Location

• Dublin, Ireland

Responsibilities

• Assist shipping and receiving unloading trucks and checking in merchandise
• Read customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped
• Move materials and items from receiving or storage areas to shipping or to other designated areas
• Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, color or product code
• Ensure warehouse is accessible and safe for salespeople and customer traffic
• Mark materials with identifying information using appropriate method
• Assist in counting of physical inventory
• May be assigned facilities maintenance duties as needed
• Prepare parcels for mailing
• Sweep, dust and mop. Organize warehouse and work area for orderliness at all times
• Wear the proper safety equipment

Competencies

• Communication Proficiency
• Organizational Skills
• Mathematical Skills
• Technical Capacity
• Thoroughness
• Time Management

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position. Days of work are Monday through Friday with occasional weekend shifts.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• Medical
• Dental
• Pension plan

Employee Perks

• Employee appreciation days

Summary

We are looking for a motivated and talented professional who enjoys working in a growth-oriented sales environment. The Director of Sales will be responsible for meeting company revenue and gross profit targets for their assigned region, market/product line and team. In order to meet these objectives, they will prospect and cultivate new accounts while maintaining and expanding existing business. They will meet expected targets and collaborate with other teammates and internal teams to ensure the company goals and objectives are achieved.

Reporting to

Executive Vice President-Sales

Responsibilities

• Generate new opportunities and revenue within assigned territories to drive sales growth across all product lines
• Maintain and grow existing customer base, confirming there is regular follow-up to each customer to ensure we are supporting all areas of the business and can anticipate their future requirements
• Identify, market and sell aging inventory to current and prospective customers
• Follows company pricing guidelines and collaborates with the team members to ensure accurate pricing of material when quoting customers
• Identify sales opportunities by monitoring changing trends, economic indicators, competitors, and supply and demand
• Maintain professional, technical and industry knowledge by reviewing professional or industry specific publications, establishing personal networks and attending annual tradeshows and conferences
• Build and maintain strong customer relationships and networks to provide the highest level of service, and uncover new growth opportunities
• Track individual metrics and objectives (KPI’s)
• Analyze data and provide thoughtful and actionable insight
• Streamline processes or inefficiencies, by working cross functionally with team members and other departments
• Demonstrate professionalism and leadership across all areas of the business
• Work closely with colleagues or other internal teams on cross-territory opportunities
• Travel to customer locations as needed

Qualifications

• Bachelor’s Degree in business or related field preferred
• 5+years of sales experience
• Experience in the Aviation industry and vast industry knowledge preferred
• Highly organized, while demonstrating attention to detail and ability to multitask
• Demonstrates strong prospecting, closing and prompt follow-up skills
• Intrinsically motivated
• Exceptional verbal and written communication skills
• Strong interpersonal skills
• Knowledge of sales forecasting and data modeling
• Ability to analyze and interpret data to track personal KPI’s
• Cultivates and maintains business relationships
• Proficient in Microsoft programs including Excel

Benefits

• Medical (PPO+HSA available)
• Vision
• Dental
• Life Insurance
• Matching 401k plan
• Corporate Wellness

Employee Perks

• Outdoor Patio
• Fitness Center
• Team events
• Sales contests
• Employee appreciate days

Summary

We are looking for a motivated and talented professional who enjoys working in a growth-oriented sales environment. The Director of Sales will be responsible for meeting company revenue and gross profit targets for their assigned region, market/product line and team. In order to meet these objectives, they will prospect and cultivate new accounts while maintaining and expanding existing business. They will meet expected targets and collaborate with other teammates and internal teams to ensure the company goals and objectives are achieved.

Reporting to

Vice President of Sales – EMEA

Responsibilities

• Generate new opportunities and revenue within assigned territories to drive sales growth across all product lines
• Maintain and grow existing customer base, confirming there is regular follow-up to each customer to ensure we are supporting all areas of the business and can anticipate their future requirements
• Identify, market and sell aging inventory to current and prospective customers
• Follows company pricing guidelines and collaborates with the team members to ensure accurate pricing of material when quoting customers
• Identify sales opportunities by monitoring changing trends, economic indicators, competitors, and supply and demand
• Maintain professional, technical and industry knowledge by reviewing professional or industry specific publications, establishing personal networks and attending annual tradeshows and conferences
• Build and maintain strong customer relationships and networks to provide the highest level of service, and uncover new growth opportunities
• Track individual metrics and objectives (KPI’s)
• Analyze data and provide thoughtful and actionable insight
• Streamline processes or inefficiencies, by working cross functionally with team members and other departments
• Demonstrate professionalism and leadership across all areas of the business
• Work closely with colleagues or other internal teams on cross-territory opportunities
• Travel to customer locations as needed

Qualifications

• Bachelor’s Degree in business or related field preferred
• 5+years of sales experience
• Experience in the Aviation industry and vast industry knowledge preferred
• Highly organized, while demonstrating attention to detail and ability to multitask
• Demonstrates strong prospecting, closing and prompt follow-up skills
• Intrinsically motivated
• Exceptional verbal and written communication skills
• Strong interpersonal skills
• Knowledge of sales forecasting and data modeling
• Ability to analyze and interpret data to track personal KPI’s
• Cultivates and maintains business relationships
• Proficient in Microsoft programs including Excel

Benefits

• Medical
• Dental
• Pension Plan

Employee Perks

• Team events
• Sales contests
• Employee appreciate days

Summary

We are looking for a motivated and talented professional who enjoys working in a growth-oriented sales environment. The Account Manager will be responsible for meeting team revenue and gross profit targets for their assigned region and market/product line. In order to meet these objectives, they will prospect and cultivate new accounts while maintaining and expanding existing business. They will perform all duties related to the buying and selling of aircraft material, while providing exceptional customer service.

Reporting to

Vice President of Sales – EMEA

Location

• Dublin, Ireland

Responsibilities

• Generate new opportunities and revenue within assigned territories to drive sales growth across all product lines
• Maintain and grow existing customer base, to ensure support of department customers and anticipation of future requirements
• Identify, market, and sell department inventory to current and prospective customers
• Identify purchase, sale, and lease opportunities by monitoring changing trends, economic indicators, competitors, and supply and demand
• Maintain professional, technical and industry knowledge by reviewing professional or industry specific publications, establishing personal networks and attending annual tradeshows and conferences
• Build and maintain strong customer relationships and networks to provide the highest level of service, and uncover new growth opportunities
• Maintains all sales databases necessary to report sales activity and customer information
• Makes sure clients receive requested products in a timely fashion
• Participate in regular meetings with leadership to review internal updates, team and individual sales goals, potential growth opportunities or areas of the business to place focus
• Demonstrate professionalism and value across all areas of the business
• Work closely with colleagues or other internal teams on cross-territory opportunities

Qualifications

• Bachelor’s Degree in business or related field preferred
• Proven track record of meeting and exceeding sales and gross profit targets
• Experience in the Aviation industry and industry knowledge preferred
• Highly organized, while demonstrating attention to detail and ability to multitask
• Demonstrates strong prospecting, closing and prompt follow-up skills
• Intrinsically motivated
• Exceptional verbal and written communication skills
• Strong interpersonal skills
• Cultivates and maintains business relationships

Benefits

• Medical
• Dental
• Pension Plan

Employee Perks

• Team events
• Sales contests
• Employee appreciation days